Errors

Requests made to our APIs can result in several different error responses. The following document describes the recovery tactics and provides a list of error values with a map of the most common recovery tactic to use.

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Log level

• Trace: Logs that contain the most detailed messages. These messages may contain sensitive application data. These messages are disabled by default and should never be enabled in a production environment.

• Debug: Logs that are used for interactive investigation during development. These logs should primarily contain information useful for debugging and have no long-term value.

• Information: Logs that track the general flow of the application. These logs should have long-term value.

• Warning: Logs that highlight an abnormal or unexpected event in the application flow, but do not otherwise cause the application execution to stop.

• Error: Logs that highlight when the current flow of execution is stopped because of a failure. These should indicate a failure in the current activity, not an application-wide failure.

• Critical: Logs that describe an unrecoverable application or system crash, or a catastrophic failure that requires immediate attention.

Error codes

This is a list of error codes in the JFW system specification with API. You can use the combinedCode variable to specify the error codes.

Standard

Code	Description
400	The input is invalid.
401	The user is not authorized.
403	The user has no permission to access the specified resource.

Brand

Code	Description
6601400	The brand is invalid to perform the operation.
6601404	The Brand was not found in the system.
6601405	We cannot perform the operation because the operation is not allowed to cross brands.

Coupon

Code	Description
6701404	The Coupon was not found in the system.

Device

Code	Description
6801400	The device is invalid to perform the operation.
6801404	The device was not found in the system.
6801405	The device was rejected.
6801600	The device code is invalid.

Exchange rate

Code	Description
6901404	The ExchangeRate was not found in the system.
6901405	The currency code not supported.

Feature

Code	Description
7001404	The feature was not found in the system.

Issue

Code	Description
7301404	The issue was not found in the system.

Invoice

Code	Description
7304400	The invoice is invalid to perform the operation.
7304404	The invoice was not found in the system.

License

Code	Description
7601400	The license is invalid to perform the operation.
7601404	The license was not found in the system.
7601601	The license end date is reached.
7601602	There was an error while updating the license.
7601603	The license start date is not yet reached.
7601604	The license key is invalid.
7601605	The license start date is invalid.
7601606	The license end date is invalid.
7601607	The license source ID is invalid.
7601610	The license used by is invalid.
7601611	The license used date is invalid.
7601613	The license is already applied to the given user.
7601614	The license is in use by another user.
7601615	The license package doesn't match the user's package.

Organization

Code	Description
7901404	The organization was not found in the system.
7902209	The user has reached the limit of joining the organization.

Package

Code	Description
8011404	The package was not found in the system.

Code	Description
8203404	The role was not found in the system.

Permission

Code	Description
8010404	The permission was not found in the system.

User

Code	Description
8501409	The user already exists in the system.
8501606	The username is not in the correct format.
8501607	The password is not in the correct format.
8501608	The email address is not in the correct format.
8501701	The given password does not match the one in the system.
8501703	We could not find any user with the specified email address.
8501722	The user email already exists in the system.
8501903	The user status is blocked.
8501904	The user status is deleted.
8501905	The user status is suspended.

Wallet

Code	Description
8701400	The wallet is invalid to perform the operation.
8701404	The wallet was not found in the system.