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            • Creates an app integration authentication
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            • Create an app integration payment gateway
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            • Test creating a checkout link
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            • Create an app integration push notification
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            • Create an app integration SMS
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            • Test sending an SMS message
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          • SMTP
            • Create an app integration SMTP
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            • Get an app integration SMTP
            • Get apps integration SMTP with brand
            • Test sending an email message
            • Update an app integration SMTP
        • Brands
          • Check domain if exists
          • Create a brand
          • Create a link with a brand
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          • Generate a new domain
          • Get a brand
          • Get a brand by url
          • Get brands
          • Get a link
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          • Update a brand
          • Get emails with a brand
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          • Delete a file CDN
          • Get a file CDN
          • Get files CDN
          • Upload a file CDN
        • Cities
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          • Creates a commission rate
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          • Gets a commission rate
          • Gets discount value
          • Get commission rates
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        • Configurations
          • Create a configuration
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        • Constants
          • Brand Link
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        • Coupons
          • Create a Coupon
          • Delete a Coupon
          • Get a Coupon
          • Get Coupons (*)
          • Update a Coupon
        • Cryptographies
          • Decrypt
          • Encrypt
        • Countries
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        • Devices
          • Checks user access device
          • Create a device
          • Delete a device
          • Get a device
          • Get current device of the user authorized
          • Get devices
          • Statistics
          • Update a device
        • Domains
          • Get domains
        • Events
          • Get email template default by event
          • Get an email template by event
          • Get events
          • Get events earning wallet
          • Get events that are associated with email templates
          • Get events that are associated with phone templates
          • Get phone template by event
          • Get phone template default by event
        • Exchange rates
          • Get exchange rates
          • Convert currency
        • Email Template
          • Create an email template
          • Delete an email template
          • Get an email template
          • Get email templates
          • Gets all placeholder keys available
          • Update an email template
        • Features
          • Create a feature
          • Delete a feature
          • Get a feature
          • Get features
          • Update a feature
        • Invoices
          • Delete an invoice
          • Get invoices
          • Get an invoice
          • Export an invoice
        • Issue categories
          • Create an issue category
          • Delete an issue category
          • Get issue categories
          • Get an issue category
          • Update an issue category
        • Issues
          • Create an issue
          • Create an issue reaction
          • Delete an issue
          • Delete an issue reaction
          • Get issues
          • Get an issue
          • Get issues by list id
          • Get children issues
          • Update an issue
        • Languages
        • Licenses
          • Applies a license to the logged user
          • Applies a license to the given login name
          • Applies a license to the given a user
          • Checks a license key
          • Create the licenses
          • Count licenses created
          • Delete a license
          • Get licenses
          • Get a license
          • Generate license key
          • Purchase to add licenses by checkout link
          • Purchase to add licenses by wallet
          • Statistics the percentage licenses used
        • MFA
          • Get a list of MFA
        • Organizations
          • Adds a new user to the organization
          • Adds a user for default language code organization system
          • Assign role for a user in an organization
          • Creates an organization
          • Deletes an organization
          • Get an organization
          • Get organizations
          • Get users of an organization
          • Remove a user in an organization
          • Updates an organization
          • Updates users status in an organization
        • Notifications
          • Delete a notification
          • Get notifications by the user authorized
          • Mark a notification as read
          • Push notification message for tokens
          • Push notification data message by the given device codes
          • Push notification data message by tokens
          • Push notification data message by devices
          • Updates all notification
          • Updates status notifications
          • Updates status of a notification
        • Packages
          • Add features to a package
          • Create a package
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          • Get a package
          • Get packages
          • Get prices from a package
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        • Payments
          • Get a payment
          • Get payments
          • Gets the overview Sell Dashboar
        • Permissions
          • Add roles to a permission
          • Create a permission
          • Delete a permission
          • Get a permission
          • Get permissions
          • Update a permission
        • Prices
          • Create a price
          • Delete a price
          • Generate checkout link
          • Get a price
          • Get prices
          • Update a price
        • Resource types
          • Create a resource type
          • Delete a resource type
          • Get a resource type
          • Get resource types
          • Update a resource type
        • Roles
          • Assign users to a role
          • Delete a role
          • Create a role
          • Get a role
          • Get roles
          • Grants permissions to a role
          • Get permissions granted by role
          • Remove permissions from a role
          • Update a role
        • States
        • Subscription types
          • Create a subscription type
          • Delete a subscription type
          • Get a subscription type
          • Get subscription types
          • Update a subscription type
        • Time zones
        • Tracking Activities
          • Get activities (*)
          • Get a activity
        • Tracking emails
          • Get a tracking email
          • Get tracking emails
        • Users
          • Activate a user
          • Add a device to a user
          • Applies the referral code to a user
          • Assigns roles to a user
          • Authentication by Apple
          • Authentication by email OTP
          • Authentication by Google
          • Authentication by magic link
          • Authentication by SMS OTP
          • Authentication
          • Change password
          • Check referral user code
          • Configurations
          • Deactive a user
          • Delete a user
          • Email address verification
          • Forgot password
          • Get a user by username
          • Get a user
          • Get devices from a user
          • Get users
          • Gets the current user logged in
          • Gets the referees of a user
          • List all the brand partners authenticate
          • Lock a user
          • Register a new user
          • Remove a device from a user
          • Reset password
          • Revokes roles to a user
          • Statistics users
          • Suspend a user
          • Unlock a user
          • Unsuspend a user
          • Update a user
          • Update user type
          • Verify email address OTP to authentication
          • Verify SMS OTP to authentication
        • Wallets
          • Add money to a Wallet with checkout link
          • Apply redeem code
          • Create a wallet default
          • Convert wallet money
          • Close wallet
          • Get wallets
          • Get the wallet histories
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  1. Essentials
  2. Entity Classes
  3. Tracking-Related

Helpdesk

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Last updated 1 year ago

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If you are unfamillar with Helpdesk in JFW, can help you.

CHelpDesk is a class that represents a HelpDesk in JFW. It has properties that correspond to each column in the database and provides utility methods to manipulate the data, such as create, modify, retrieve, or delete them.

CHelpDeskFeedback represents a Helpdesk's Feedback. CHelpDeskFeedbackAttachment represents a feedback's Attachment.

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